From the moment I heard the receptionist’s voice, I knew I was definitely in the right place. Charmaine asked questions that would contribute to the process. Dr. Kellogg was just as calming and was so helpful with my situation. I knew I was in good hands. I entered the office with a pair of hearing aids that didn’t fit correctly. Because they didn’t fit correctly, the hearing was not the best. After extensive testing, I left the office with a pair of hearing aids that fit and worked. The tinnitus was not as prominent. I look forward to working with Dr. Kellogg to resolve all of my issues. Thank you for caring

I’m so glad I made the right choice going with Hope Hearing and Tinnitus Center.

I spent most of my adult life dealing with tinnitus before moving to Dallas and hearing about Hope Hearing and Tinnitus in Southlake,Texas. After meeting and discussing my issues with tinnitus and hearing, the highly competent staff member tested, fitted and sold me hearing aids that significantly helped my tinnitus issue. After a few weeks , my tinnitus was reduced significantly and at present it is hardly noticeable to me while wearing them and sometimes even if I remove them it continues for some time. For me I am very satisfied with the results I am having and know it was worthwhile.

As a first responder, I did not realize the damage that was being done to my ears on a daily basis, even from something as small as wearing a radio earpiece. After my head bounced off a concrete barrier when a drunk hit me back in 2019, my hearing took a sudden turn, and I soon began to realize that I was constantly saying "what" or "huh" to pretty much everything. After a while, I finally decided my health was worth something and made an appointment with Hope Hearing and Tinnitus Center. When I walked in, not only was I blown away by how gorgeous the office is, but I immediately felt a sense of calm come over me. The staff was incredibly kind and welcoming, and everyone smiled and greeted me by name, which I thought was pretty neat. When Dr. Pollok fitted me for my "ears," the emotions that rushed over me when she turned them on were inexplicable. At every check-up I go to now, I look forward to seeing them and hearing how they are, because I consider them family. Dr. Kellogg always makes sure to come and greet me to see how I am doing as well, which I thought was so personable. They never run behind on appointments, which is nice, and they always come in, sit down, and act as if they have all day to speak with you! That is hard to find these days. I will only ever trust this place with my hearing, and I hope that whoever is reading this decides that this is the day to call and make a positive life-changing decision!

Outstanding personalized care

There’s no place like home. There’s no place like home. That is what Hope Hearing feels like. It’s not a regular medical appointment it is a catch up with friends. All the staff is super friendly especially Charmaine. Both Dr. Pollok and Dr. Beki are both understanding and sensitive to my feelings. I highly recommend Hope Hearing if you need relief from tinnitus or what I refer to as my own symphony. You will not be disappointed.

I highly recommend Hope Hearing in Southlake. You can’t ask for better service. Everyone takes an interest in you and your treatment. I couldn’t ask for better care. I would give them more than 5 stars if I could.